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Select an organization from the industry of your choice; discuss how it uses data analytics to improve customer service. Your selected organization can be a Business-to-Consumer (B2C) or Business-to-Business (B2B) type organization.
Please select an organization not already been chosen by another. The customer service type might vary depending on the industry.
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"96% of our customers have reported a 90% and above score. You might want to place an order with us."
